November 22, 2024

Government To Start Innovative Schemes For Redressal Of Public Grievances

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Chief Minister Sukhvinder Singh Sukhu visited the multi storeyed parking building near Tutikandi here today. He directed the officers to ensure time bound shifting of major offices which were presently functioning from private building to this building which is lying vacant. Sukhvinder Singh Sukhu said that all the dead walls must be removed and replaced with spacious windows to ensure proper ventilation of the complex. He said that charging stations for HRTC buses will be established on the top floor of the parking lot. He also directed the concerned authorities to ensure that no private buses were allowed to be parked in above mentioned parking lot.

Later, the Chief Minister also visited the Chief Minister’s Helpline office and envisaged keen interest in the functioning of the Helpline. He directed the officers of IT Department to strengthen the functioning of the Helpline to facilitate the people in redressal of grievances. He also stressed upon starting innovative schemes such as Whatsapp Chatbots and Voice Bots for taking automated feedback from the citizens. Director Information Technology Mukesh Repaswal made a presentation on the functioning of the Chief Minister Helpline on the occasion. MLA Anirudh Singh, Additional Chief Secretary Finance Prabodh Saxena, Principal Secretaries Bharat Khera, Subhasish Panda and Devesh Kumar, OSD to Chief Minister Gopal Sharma, Managing Director HRTC Sandeep Kumar, Commissioner Municipal Corporation Shimla Ashish Kohli and other senior officers were also present on the occasion.

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