The COVID-19 pandemic put the growing trend of working from home on fast-forward. Many people who had never worked from home found themselves scrambling for reliable internet access in order to work, manage distant learning, and participate in virtual social activities. Reliable internet also became a factor in allowing people to manage their health through virtual doctors’ visits, and buy groceries and other items online. Even as the pandemic wanes and more workers return to in-person settings, employers and employees recognize that the workplace model has changed, and the demand for internet service will likely remain high. However, reliable, affordable internet service remains a challenge in many parts of the country, notably in rural areas.
Companies such as Viasat have stepped up to connect unserved and underserved areas, and they have optimized their network based on customer needs and overall increased demand. Satellite internet service helps bridge the “digital divide” by providing service in remote areas that fall outside the zones where terrestrial providers are unable to serve. Leading global consumer-technology media brand, CNET, recently named Viasat “best satellite provider” of 2021 for U.S. rural internet service because of its high speed, high data volume, and reasonable prices for Wi-Fi equipment rental costs. Many people living in remote regions before the pandemic, as well as those who moved from urban to rural areas seeking more space in the midst of the pandemic, discovered they can perform their jobs effectively without commuting when connected to reliable and quality internet.
In a recent survey conducted by Viasat, users in these remote regions responded that email was the most important internet service they needed to work from home, followed by the ability to make video calls, and satellite internet supports these functions. In addition, many older residents in remote areas have discovered that reliable internet access brings safety and connection with family, friends, and medical care. Moreover, 66% of respondents in these remote regions said that they plan to work from home in the future if given a choice. Satellite internet service makes it possible for residents in remote areas to work and remain productive from home.