Following the directives of Chief Minister Thakur Sukhvinder Singh Sukhu, all Deputy Commissioners (DCs) across the state will listen to the public grievances twice a week in their offices on every Monday and Thursday. A notification has also been issued in this regard by the Secretary, Administrative Reforms.
As per the notification, if Monday or Thursday happens to be a public holiday, the DCs will attend to their duties on the next working day. This directive is also applicable to Superintendents of Police (SPs) in all the districts.
These instructions were imparted during the DC-SP’s conference held in Shimla on 7th and 8th November. The Chief Minister emphasized the need for timely resolution of public issues to avoid unnecessary delay in solving their grievances.
As part of this commitment, the government has also launched the ‘Sarkar Gaon Ke Dwar’ initiative, under which ministers will also visit the rural areas to listen to and resolve issues of the citizens. The government has also resolved over 2.5 lakh pending revenue cases have been through Revenue Lok Adalats relieving people from the need to visit government offices repeatedly.
“The Deputy Commissioners are a vital link in ensuring good governance. Addressing grievances at the district level in a timely manner will provide relief to the public and enhance administrative efficiency,” the Chief Minister stated.
